We take responsible gambling very seriously at VulkanBet and your safety is our top priority. Please read the following in order for you to understand what we offer as safety limits in order to make sure that you are never at risk throughout your time with us. For further information about symptoms & prevention click here.
Limit Settings: You may at your discretion choose to disable your ability to play games on our website, set transaction limits, gameplay limits per timeframe, or exclude for a set amount of time or indefinitely.
All of our Responsible Gambling tools can be accessed from the dedicated Responsible Gaming page within My Account. This is accessible by clicking on the menu button in the top left hand corner of the screen once you login. Alternatively, you can also inform our support team of your wish to set a limit by contacting them on [email protected]
Block access to your account for a time period.
Set a limit to the amount you can wager.
Limit the amount of time you are allowed to be in session.
A user who has set a limit or exclusion on any of the possible limitations listed above, may change or revoke such limits via the Responsible Gambling Section.
Revoking: At all times Maxent ltd will apply:
This includes removal of an exclusion for a definite period before this period has elapsed and increasing or
revoking deposit, gameplay, session related limit
For example, if a player sets a play limit of €1,000 per day, and then proceeds to increase that limit to €2,000 per day, the increase will take affect 24 hours after the request has been received.
Enforcing: A notice of enforcing or further reducing play limitation, or a notice by which an Account Holder wishes to enforce or increase their exclusion timeframe, will have effect immediately after confirmation of receipt from VulkanBet. For example, if a player assigns a play limit of €1,000 per day, and then proceeds to reduce that limit to €500 per day, such decrease will take effect immediately after the request has been received.
We cooperate fully with responsible gaming entities such as http://gambleaware.co.uk and we highly recommend that players who feel they may have a problem controlling their gambling get in touch with them for professional assistance.
Help can also be online sought from the following:
Gambling filters and active prevention: